Return & Refund Policy
Returns and Refund Policy
Here at Brightidal, we want you to be completely satisfied with your purchase but if you’re not content, we are more than happy to help
Returns:
You have 14 days within receiving your order to return, if you change your mind. Product(s) must have the original tags, stickers and labels attached in unworn condition in its original box, with the returns form filled out and included in the package
Refunds: Once we have received your items, we will inspect and notify you with updates. If your return is approved we will immediately notify you via email and will initiate a refund to your original method of payment. Depending on the method you used to pay, returns may take up to 7-30 working days
Shipping:
Please note that you will be responsible for your own shipping costs, to protect your item we advise you to get tracking with the item you are returning to ensure its safe arrival
Contact Us:
Feel free to checkout our FAQ page for any unanswered questions, if you still can’t find the answer, do send an email to support@brightidal.com and we’ll get back to you!
Here at Brightidal, we want you to be completely satisfied with your purchase but if you’re not content, we are more than happy to help
Returns:
You have 14 days within receiving your order to return, if you change your mind. Product(s) must have the original tags, stickers and labels attached in unworn condition in its original box, with the returns form filled out and included in the package
Refunds: Once we have received your items, we will inspect and notify you with updates. If your return is approved we will immediately notify you via email and will initiate a refund to your original method of payment. Depending on the method you used to pay, returns may take up to 7-30 working days
Shipping:
Please note that you will be responsible for your own shipping costs, to protect your item we advise you to get tracking with the item you are returning to ensure its safe arrival
Contact Us:
Feel free to checkout our FAQ page for any unanswered questions, if you still can’t find the answer, do send an email to support@brightidal.com and we’ll get back to you!